Shipping Policy

1. Delivery Timeline

Delivery timelines vary depending on the type of product ordered.

  • Standard laboratory equipment: Typically dispatched within 7 working days

  • Custom or specialized equipment: May take 1–2 weeks or more

  • Large or bulk orders: Timeline will be communicated at the time of order confirmation

⚠️ Delivery time is calculated from the date of confirmed Purchase Order (PO) and receipt of advance payment (if applicable).

We reserve the right to modify shipping timelines depending on:

  • Product specifications

  • Availability of materials

  • Customization requirements

  • Logistics conditions

Customers will be informed in advance if there is any significant delay.


2. Shipping Charges

  • Shipping/delivery charges will be charged extra unless specifically mentioned in the quotation.

  • Charges depend on weight, size, and delivery location.


3. Damage During Transit

Customers must:

  • Inspect the product at the time of delivery

  • Report any transit damage within 24 hours with proper photo/video evidence

Claims reported after installation or beyond 24 hours may not be accepted.