1. Information We Collect
To provide accurate quotations, fulfill Purchase Orders, and deliver warranty service, Sathya's Scientific Instruments Co. may collect the following details:
- Contact Person Name and Job Designation
- Company / University / Research Institution Name
- Email Address and Telephone / WhatsApp Contact Numbers
- Billing and Physical Factory/Lab Delivery Addresses
- GSTIN (GST Identification Number) for B2B tax invoicing
- Payment transaction references
2. Purpose and Use of Collected Information
Collected customer information is utilized exclusively for:
- Generating customized technical and commercial quotations
- Processing Purchase Orders and arranging logistics / dispatch
- Issuing compliant GST tax invoices and e-way bills
- Providing post-sales technical support, installation, and warranty maintenance
- Communicating critical product calibration and safety notices
3. Data Protection & Confidentiality
We maintain rigorous administrative and technical safeguards to secure your personal and institutional information from unauthorized access, loss, or disclosure.
4. Third-Party Sharing Restrictions
Zero Selling of Data: We never sell, rent, or monetize customer data. Information is shared only with authorized logistics carriers for shipping, field engineers for on-site commissioning, or government tax portals as legally mandated.
5. Website Cookies & Analytics
Our website uses essential session cookies to support form submissions, enquiry management, and user experience analytics.
6. Consent & Inquiries
By using our website and submitting inquiry forms, you consent to our privacy practices. If you have any inquiries regarding your data, reach out to sathyascientific@gmail.com.
Last updated: November 2026 • Sathya's Scientific Instruments Co., Chennai, India.
